Privacy policy

Last Updated: November 5, 2025

At Luxora ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information.

INFORMATION WE COLLECT

We collect information you provide directly to us, including:

• Name, email address, and shipping address

• Payment information (processed securely through our payment processor)

• Order history and preferences

• Communications with our customer service team

We also automatically collect certain information when you visit our website:

• Browser type and device information

• IP address and location data

• Pages visited and time spent on our site

• Cookies and similar tracking technologies

HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill your orders

• Send order confirmations and shipping updates

• Respond to your questions and provide customer support

• Send marketing communications (with your consent)

• Improve our website and products

• Prevent fraud and ensure security

SHARING YOUR INFORMATION

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (shipping carriers, payment processors, email services)

• Law enforcement when required by law

• Business partners with your consent

YOUR RIGHTS

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Opt out of marketing communications

• Disable cookies through your browser settings

SECURITY

We use industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

CHILDREN'S PRIVACY

Our website is not intended for children under 13. We do not knowingly collect information from children.

CHANGES TO THIS POLICY

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

If you have questions about this pr

ivacy policy, please contact us at:

Email: support@luxorabuy.com