Shipping and returns
SHIPPING & RETURNS
SHIPPING INFORMATION
Processing Time: 1-3 business days
Delivery Time: 7-12 business days
Shipping Area: United States only (all 50 states)
Once your order ships, you'll receive a tracking number via email.
SHIPPING COSTS
Calculated at checkout based on your location and order total.
RETURN POLICY
30-Day Returns
Items must be unused, in original packaging, with proof of purchase.
How to Return:
1. Email support@luxorabuy.com with your order number
2. We'll send return authorization and instructions
3. Ship item back (customer pays return shipping)
4. Refund processed within 5-7 days of receipt
Non-Returnable Items:
• Used or worn products
• Items without original packaging
• Final sale items
EXCHANGES
Contact support@luxorabuy.com for color or variant exchanges.
DAMAGED ITEMS
Report within 48 hours with photos. We'll send a replacement or full refund at no cost to you.
Que
stions? helloluxora27@gmail.com